Specialty Custom Windows

The sales experience was positive, it included no pressure. He stuck to the facts of the product. The installation crew called each day before coming, they arrived when they said they would arrive and did exactly what was laid out in the plan and as well as other requests that I made. To date, I have monitored the product in both hot and cold temperatures and found it to meet my expectations based on the sales conversations.

Renewal by Andersen Customer

My wife is amazed at the difference. With the storm windows gone, the house looks completely different. I will never have to glaze windows again. We love the ease of opening the windows. Easy process, very professional and the windows are beautiful!

Renewal by Andersen Customer

Overall, a very good experience in working with these professionals. We had one minor hick-up, mainly a communication misunderstanding, and the renewal team quickly took pro-active action to address and solve it. Very friendly crew, with great attitudes made the project easy to deal with as a homeowner. They went out of their way to make sure we were very happy with the outcome. I would highly recommend!

Renewal by Andersen Customer

We couldn't have been more pleased with the project, from the very first conversation with our sales representative to the installation team. Everyone presented themselves in the utmost professional manner and took extreme pride in their work. The attention to detail showed by everyone involved reinforced the dedication to providing the highest level of customer service. Our expectations were exceeded at every encounter. Great work!

Renewal by Andersen Customer

We were very impressed at the level of professionalism the installation crew displayed. Every issue was handled at once. Customer service was amazing. Had our old 8ft sliding glass door replaced. Great product quality, highly recommend Renewal by Andersen of Charlotte, NC.

Renewal by Andersen Customer

The windows fit correctly. The installation was fantastic. The crew was diligent in keeping the work area as clean as possible and cleaned up after themselves thoroughly. We have already noticed an improvement in the temperature uniformity within our house.

Renewal by Andersen Customer

The installation team put in a long day and did a great job. During the install our salesman Matt came by to make sure all was going well. We also had another supervisor stopped by to check on things.

Bill F.

From start to finish this company sent well spoken professionals to educate us. They communicated the product and the process clearly. Kept in touch during the production of our windows and sent excellent professionals for the installation. They worked respectfully in our home, cleaned up after themselves and were determined to have our 100% satisfaction upon completion.

Edward S.

I was satisfied with the entire crew that walk through my door at 7:45 on time and the communication with each other made the job move more smoothly and efficiently during the time that they were there and when they left they will well professional I would recommend Andersen renewal Windows to anyone

Richard N.

The entire team, including Mr. Grantham, were very professional and hard-working. They were careful about every stage of replacement, and careful in clean-up, and teaching me how to operate the new windows. I was enormously relieved that they made a special effort to get the new windows installed in time to secure my house ahead of the terrible hurricane. What a relief!!